Terms & Conditions

February 21, 2025

These Terms of Service were most recently updated on Feb 21st, 2025.

 

The following Terms and Conditions, including our Acceptable Use Policy (collectively, these “Terms of Use”), constitute a binding legal agreement between you and EIGHT NETWORK CREATIONS PRIVATE LIMITED (hereinafter referred to as “EIGHT”) for its exclusive audio-visual content platform, commercially branded as the Vertical TV/Vertical Shorts/Vertical Reels/Vertical app (hereinafter referred to as “VERTICAL”). These Terms of Use exclusively govern your access to and use of the VERTICAL app. By accessing or using VERTICAL, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use immediately:

 

the website is located at https://watchvertical.co/ (the “Site”), including all services, features, and content accessible or downloadable from the Site, and

 

any other functionality, feature, or service within the VERTICAL app (including mobile application), or any version of the VERTICAL app licensed, downloaded, or otherwise accessed by you through third-party websites or any other sources.

 

(a) and (b) collectively, the “Service”. The Service is strictly for consumers and not for use by users under 13 years of age.

Please also review our Privacy Policy at https://watchvertical.co/privacy-policy/ which tells you how we use your personal data.

We recommend that you print a copy of these Terms of Use for future reference.

 

A. Your Acceptance of the Terms of Use:

Please carefully review these Terms of Use, as they govern your legal rights and obligations. These Terms outline who we are, how we provide the Service, how this contract may be modified or terminated, what to do in case of issues, and other critical information.

 

By accessing, browsing, using, or registering an account on the VERTICAL app or the Site, or by downloading, installing, or streaming content via the Service, you acknowledge and agree to be bound by these Terms of Use.

 

If you do not agree to these Terms, you must immediately discontinue any access to or use of the Service.

 

By using the Service, you further confirm that:

You are 13 years of age or older;

You have read, understood, and agree to these Terms of Use in full; and

If you are under 13 years of age, your legal guardian has reviewed and agreed to these Terms of Use on your behalf.

 

IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THE SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.

EIGHT reserves all rights to change or modify these Terms of Use at any time at its sole discretion. Any such change or modification will be effective immediately upon posting on the Site or mobile application, and your continued use of the Service after any changes or modifications to these Terms of Use are posted will constitute your acceptance of and agreement to such changes or modifications. Every time you wish to use our Service, please check the Terms of Use to ensure you understand what terms apply at that time. If you object to any change or modification, your sole recourse shall be to cease using the Service. YOU AGREE THAT EIGHT SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY CHANGE OR MODIFICATION TO THESE TERMS OF USE.

 

Except as may be expressly specified otherwise by EIGHT with respect to paid portions of the Service, EIGHT reserves the right to add, change, suspend or discontinue the Service, or any aspect or feature of the Service, to reflect changes to our products, our users’ needs and/or our business priorities, without notice and liability.

 

B. Information about us and how to contact us:

Who we are: We are Eight, a company tax-registered at 3rd Floor, Golden Tower, 12th Cross Road, 1st Sector, HSR Layout, Bengaluru, India, with company tax registration number 29AAGCE5153M1Z7

How to contact us. You can contact us by writing to us at vertical.tv@eight.network

How we may contact you? If we have to contact you, we will do so by email/phone number you provided to us in your Account.

“Writing” includes emails. When we use the words “writing” or “written” in these Terms of Use, this includes emails.

 

C. Relationship to Other Agreements: (Third-Party Rights and Content) 

Your use of the Service, or any portion thereof, may also be subject to the terms and conditions of one or more related third-party agreements (“Third-Party Agreements”), including but not limited to agreements governing your download, access, or use of the VERTICAL or its features through third-party websites, digital stores, platforms, or distribution channels, including but not limited to Google Play, Apple App Store, third-party application stores, or any other authorized or unauthorized sources.

In the event of any conflict between these Terms of Use and any Third-Party Agreement concerning VERTICAL or any aspect of the Service, these Terms of Use shall take precedence to the extent permitted by applicable law.

The Service may contain links, advertisements, or integrations with third-party platforms, content, or services, that are not under our control. EIGHT does not endorse or assume responsibility for the accuracy, legality, or quality of third-party content, products, or services.

You acknowledge that third-party providers may have their terms and conditions, which will govern your interactions with their content or services. EIGHT is not responsible for any loss or damage incurred due to third-party content, and your use of such content is solely at your own risk.

 

D. User Accounts:

Upon registering an Account with us you also may be required to provide information about yourself to use the Service. You agree to: (i) provide true, accurate, current, and complete information about yourself as prompted by the Service and (ii) maintain and promptly update such data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current, you are deemed to be in breach of these Terms of Use, and EIGHT has the right to suspend or terminate your Account and refuse any and all current or future use of the Service by you.

Each user of the Service is allowed a maximum of one Account per electronic device embedding a mobile operating system (“Device”). You may not sell, trade, or otherwise transfer or assign your Account to another party, except as expressly provided herein. You are responsible for maintaining the confidentiality of your password and Account and agree not to provide your login information to any other party. You are fully responsible for all activities that occur under your password or Account with or without your knowledge. You agree to immediately notify Eight of any unauthorized use of your password or Account or any other security breach.

 

E. Rights to Use the Service:

Right to Use: Subject to your complete and ongoing compliance with these Terms of Use, Eight hereby grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use and display, solely for your personal, non-commercial use, solely on a single Device:

(a) such portions of the Service as are freely accessible from the Site or mobile app or that are, with EIGHT’s authorization, made freely accessible from third-party websites or sources such as the mobile application, and

(b) provided that you have paid the applicable fees and satisfied applicable conditions, other portions of the Service are accessible on a for-payment basis.

Subscriptions: You may be required to make payments to access certain portions of the Service that are provided as subscriptions. You are responsible for all such payments and related payment obligations under these Terms of Use. All such payments from you are subject to these Terms of Use and conditions of the relevant payment service. EIGHT bears no responsibility for any transactions processed by, or any payments made to a third party. You acknowledge that pricing and availability of subscriptions provided by EIGHT in connection with the Service are subject to change at any time.

EIGHT may from time to time make available payment methods to you for automatic, recurring or subscription-based charges. Where EIGHT does so, you agree that (subject to applicable laws and regulations): (i) such purchases or payments are generally made by you on an advance basis; (ii) you authorize EIGHT to save your chosen payment method’s information (for example, credit card information) on our systems and bill your chosen payment method for the relevant time periods; (iii) if any payment made via your chosen payment method is rejected, denied or returned unpaid for any reason, EIGHT may not provide you with, or suspend our provision of, the relevant content until payment is properly processed; and you are liable to us for any fees, costs, expenses or other amounts we incur arising from such rejection, denial or return (and we may automatically charge you for such amounts).

You agree that any payments you make to EIGHT in relation to your subscriptions are final and non-refundable, except where specified under these Terms of Use. OTHERWISE, IN NO CIRCUMSTANCES EIGHT WILL BE REQUIRED TO PROVIDE A REFUND FOR ANY PAYMENTS MADE BY YOU TO US IN RELATION with the Service (WHETHER USED OR UNUSED).

Refund: We do not provide refunds or credits for any partial subscription periods/virtual currency, except as expressly stated in these Terms. All payments to Eight are on a Pre-Paid basis, no refund will be initiated.

If you believe that EIGHT has charged you in error, and subject to applicable laws and regulations, please contact Eight at payments@eight.network within 30 days of the date of the relevant charge and no refunds will be given for any erroneous charges after such 30 days period.

Payment processing services are provided by third-party services through which a purchase is made. All purchases may be subject to taxes and other fees, including, without limitation, foreign exchange fees or differences in prices based on location.

Transferring your Account: When using our mobile application, you may transfer your Account or portions of the Service from one Device to another only as expressly authorized and enabled by EIGHT through the Service. You will be allowed to transfer the Service to a new Device so long as you are the owner of both the old and new Devices and the Account being transferred.

You agree not to, and not to attempt to, (i) use the Service for any use or purpose other than as expressly permitted by these Terms of Use or (ii) copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit or otherwise exploit the Service or any portion of the Service, except as expressly permitted in these Terms of Use. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Eight or its licensors, except for the licenses and rights expressly granted in these Terms of Use. Without limiting the generality of this Section E, Eight reserves the right to modify the license and restrictions set forth in this section and elsewhere in these Terms of Use in accordance with these terms and conditions, including without limitation by charging fees for such license.

 

F. Service Materials, Ownership, Trademarks and Feedback:

Except as otherwise expressly set forth in these Terms of Use, EIGHT owns and shall retain all rights, title, and interest in and to the Service and all associated content, materials, features, and intellectual property contained therein (“Service Materials”). Where applicable, EIGHT holds the necessary rights, authorizations, or licenses to distribute certain content within the Service.

“Service Materials” means all information and materials that are part of the Service, including without limitation the following: photographs; graphics; layout; text; images; audio; video; designs; advertising copy; data; logos; domain names; trademarks, service marks, trade names and other source identifiers; any and all copyrightable material, including software; the “look and feel” of the Service or portions thereof; the compilation, assembly and arrangement of the materials of the Service or portions thereof. You acknowledge and agree that you shall not acquire any ownership rights whatsoever by downloading Service Materials or by purchasing any Virtual Currency or Virtual Goods (each as defined below).

You acknowledge and agree that the Service Materials are protected by, and their use, copying, and dissemination may be restricted by, applicable intellectual property and other laws in India and other jurisdictions. All rights not expressly granted by these Terms of Use are reserved by EIGHT, and no license is granted hereunder by estoppel, implication, or otherwise. You agree not to encumber, license, modify, publish, copy, sell, transfer, transmit, or in any way exploit, any portion of the Service or Service Materials other than Your Content (as defined below), nor will you attempt to do so, except as expressly permitted in writing by Eight and, as applicable, the owner of such Service Materials (from whom you are solely responsible for obtaining permission).

The term VERTICAL, the VERTICAL logo, and other VERTICAL logos, product names, and service names are trademarks and service marks of, and are owned by EIGHT. Except as expressly set forth herein, you may not use, reproduce, or display such trademarks in any manner without EIGHT’s prior written permission.

All third-party trademarks and service marks appearing on the Service are the property of their respective owners, and all rights therein are reserved. The use of any VERTICAL trademarks or service marks as “metatags” or in any manner intended to misrepresent an affiliation with VERTICAL on other websites, applications, or platforms is strictly prohibited.

You may not use the VERTICAL trademarks, logos, or branding (“VERTICAL Marks”) in any manner that disparages, defames, or misrepresents VERTICAL or its services. Additionally, you may not use the VERTICAL Marks in any way that may harm or diminish the goodwill, reputation, or brand value associated with VERTICAL. All goodwill generated from any authorized use of the VERTICAL Marks shall inure exclusively to the benefit of VERTICAL, thereby of EIGHT.

Feedback: If you provide VERTICAL with any comments, suggestions, recommendations, or feedback related to the Service (collectively, “Feedback”), you acknowledge and agree that such Feedback shall become the exclusive property of VERTICAL. By providing such Feedback, you hereby irrevocably assign all rights, title, and interest in and to the Feedback to VERTICAL, without any obligation of compensation or acknowledgment.

Unless otherwise restricted by applicable law, VERTICAL shall have the unrestricted right to use, modify, disclose, distribute, sell, license, or otherwise exploit such Feedback for any purpose, in any manner, without limitation, and without any obligation to you.

 

G. Notice and Procedure for Intellectual Property Protection

The content that Vertical provides in connection with the Service may be protected by copyright or other intellectual property rights, and owned by EIGHT. You obtain no copyright or other interest in connection with your use of the Service.

You are expressly prohibited from engaging in monetization or profiting from your use of the Service.

Eight hereby reserves all rights not expressly granted to you in these Terms of Use.

 

‘EIGHT’ is the sole owner of all content, materials, and intellectual property available on and through its services (VERTICAL), including but not limited to text, graphics, logos, audio, video, software, and any other proprietary elements (collectively, “EIGHT Content”). EIGHT retains full and exclusive rights to its content, and no user, visitor, or third party shall reproduce, distribute, modify, publicly display, transmit, or otherwise exploit any EIGHT Content for commercial purposes or any form of dissemination without the prior express written consent of EIGHT.

 

Intellectual Property Protection & Enforcement

1)Ownership & Restrictions on Use

All content provided by Vertical is original and protected under applicable intellectual property laws, including copyright, trademark, and trade secret laws. No part of Vertical’s Content may be copied, stored, reproduced, modified, adapted, distributed, sublicensed, or otherwise used without explicit authorization from EIGHT. Any attempt to exploit, commercially use, or reproduce the Content, including repurposing for third-party platforms, without authorization shall be considered a violation of intellectual property laws.

 

2) Prohibited Conduct Regarding VERTICAL’s Content

Users, visitors, or any third party are strictly prohibited from:

Copying, reproducing, distributing, publishing, or commercially exploiting any content from VERTICAL’s platforms without explicit written permission.

Using VERTICAL’s proprietary content to develop derivative works or competing services.

Selling, licensing, renting, or otherwise monetizing VERTICAL’s Content in any manner.

Extracting, scraping, or data mining content from VERTICAL.

Attempting to reverse engineer, decompile, or disassemble any of EIGHT’s proprietary software or digital assets.

Using VERTICAL’s Content for advertising, sponsorship, or third-party promotional activities.

 

3) Reporting Unauthorized Use of VERTICAL’s Content

If you believe that any content from VERTICAL’s services has been unlawfully used, copied, distributed, or exploited in a manner that infringes upon EIGHT’s intellectual property rights, you may report such activity by submitting a Notification of Intellectual Property Violation to EIGHT’s Copyright Agent at stream@eight.network.

 

To ensure a valid report, the notification must include the following:

Your name, company (if applicable), mailing address, phone number, and email address.

A description of the VERTICAL’s Content that you believe has been used without authorization.

The location (URL or specific details) of where the alleged infringement is occurring.

A statement that you have a good faith belief that the use of the material is unauthorized and violates EIGHT’s intellectual property rights.

A statement that the information provided is accurate and that you are authorized to act on behalf of the intellectual property owner.

 

Address for copyright-related inquiries:

Subject Name: Regarding Copyright – Vertical App

Email: stream@eight.network

 

4) Response & Enforcement

Upon receipt of a valid notification, EIGHT reserves the right to take immediate action, including removing the infringing material, issuing warnings, restricting access, and taking legal action against unauthorized use.

EIGHT may, at its sole discretion, pursue civil or criminal penalties against individuals or entities that infringe upon its intellectual property.

Repeat violators will be permanently banned from accessing EIGHT’s services and may be subject to further legal consequences.

 

5) Legal Recourse & Rights

EIGHT reserves the right to seek damages, injunctive relief, and any other legal remedies available under applicable law against parties that engage in intellectual property infringement.

Any attempt to challenge EIGHT’s intellectual property ownership through unauthorized counterclaims, fraudulent infringement notifications, or other bad-faith actions may result in legal liability, including fines, penalties, and damages.

 

By using services, you acknowledge and agree to respect EIGHT’s exclusive intellectual property rights and comply with all applicable laws governing the use of digital content. Unauthorized use, reproduction, or exploitation of VERTICAL’s Content shall result in immediate legal action and enforcement.

 

H. Restrictions and Rules of Use:

As a condition of your use of the Service, and without limiting your other obligations under these Terms of Service, you agree to comply with the restrictions and rules of use set forth in this Section and in our Acceptable Use Policy which forms part of these Terms of Use as well as any additional restrictions or rules (such as application-specific rules) set forth in the Service.

The Service is for your personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, reverse engineer, transfer or sell for any commercial purposes any portion of the Service, use of the Service, or access to the Service, except for limited reverse engineering activities that may be, and only to the extent, permitted by applicable law.

You are responsible for configuring your information technology, computer programs, and platform to access the Service and you should use your own virus protection software.

You must not misuse the Service by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Service, the Site or mobile application on which the Service is stored or any server, computer, or database connected to the Service. You must not attack the Service via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Service will cease immediately.

 

I. Virtual Currency and Goods:

The Service may include virtual currency, such as cash, coins, points or similar that may be earned or obtained through the Service or otherwise purchased by you for legal tender or actual currency, subject to applicable law (such virtual currency, “Virtual Currency”). The Service may also include virtual digital items, such as assets, commodities, abilities or other goods that may be earned or obtained through the Service or otherwise purchased by you for legal tender or actual currency, or for Virtual Currency, subject to applicable law (such virtual items, “Virtual Goods”).

EIGHT reserves the absolute right, at any time and at its sole discretion, to manage, regulate, control, modify or eliminate Virtual Currency and/or Virtual Goods as it sees fit, and Eight shall have no liability to you or any third party for the exercise of such rights. You shall have a limited, personal, revocable, non-transferable, non-sublicensable license to use solely within the Service’s Virtual Goods and Virtual Currency that you have earned, purchased or otherwise obtained in a manner authorized by Eight. You have no other right, title or interest in or to any such Virtual Goods or Virtual Currency appearing or originating in the Service.

You hereby acknowledge and agree that the transfer of Virtual Currency and Virtual Goods is strictly prohibited except where expressly authorized in the Service. Outside the Service, you shall not sell, redeem or otherwise transfer Virtual Currency or Virtual Goods to Eight, any other user of the Service or any other party.

You agree that all sales of Virtual Currency and Virtual Goods are final and, except as determined by Eight in its sole and absolute discretion, non-refundable. You acknowledge and agree that upon termination of these Terms of Use, your Account or the Service for any reason, including upon Eight’s discontinuation of the Service or applicable portion thereof for any reason, all Virtual Currency and Virtual Goods will be forfeited by you, and Eight will have no liability to you in connection therewith.

 

J. Posting On Other Websites and Linking to the Service:

Subject to these Terms of Use, EIGHT grants you a limited, revocable, non-exclusive, and non-transferable license to post specific Service Materials authorized by EIGHT in writing, including but not limited to your personal account profile information and achievements, for non-commercial purposes only. You may post such content solely on:

 

1) Your personal website or

2) Third-party platforms that allow user-directed content posting, including but not limited to social media platforms such as Facebook, Twitter, Instagram, LinkedIn, YouTube, and similar services (each, an “Authorized Platform”), provided that:

 

The Authorized Platform is not a commercial competitor of VERTICAL.

The Authorized Platform does not criticize, disparage, or take any actions that could reasonably be expected to harm VERTICAL.

The Authorized Platform does not acquire any rights to the posted content beyond a non-exclusive license to display it at your direction.

The Authorized Platform does not charge for access to the content, nor associate the content with advertising, products, or services unless expressly permitted by VERTICAL.

The Authorized Platform, along with any websites to which it links, complies with all applicable laws, does not infringe upon any third-party intellectual property or rights, and does not host, publish, or disseminate content that, if posted on the VERTICAL Service, would violate these Terms of Use.

 

This license is expressly conditioned on your inclusion of both:

 

A link to https://watchvertical.co/ in each such posting, and

The following copyright notice on every page where the posting appears:

“Copyright VERTICAL. All Rights Reserved. Used With Permission.”

 

VERTICAL grants you a non-exclusive, limited, and revocable license, at VERTICAL’s sole discretion, to link to VERTICAL’s homepage (https://watchvertical.co/) from any Authorized Platform (as defined in these Terms of Use).

However, you are expressly prohibited from:

 

Displaying the Service or any portion thereof within frames, “in-line links,” embeds, or similar methods without EIGHT’s OR VERTICAL’s prior written consent.

Misrepresenting any affiliation with EIGHT OR VERTICAL through such linking.

Using the link in any way that disparages or harms EIGHT OR VERTICAL or misleads users about the nature of the Service.

 

EIGHT reserves the right to revoke this license at any time and for any reason. 

 

K. How we may use your personal information

Your privacy matters to us. We will only use your personal information as set out in our www.watchvertical.co/privacy-policy. Please review our Privacy Policy to make sure that you understand our practices.

 

L. Termination:

These Terms of Use will remain effective until terminated by either party.

Your rights to end the contract: You may terminate these Terms of Use at any time and for any reason by (a) contacting EIGHT through vertical.tv@eight.network notifying us of your termination, (b) deleting or otherwise destroying all Service-related materials; and (c) If you continue to access or use the Service after submitting a termination request, such continued use shall be deemed as your acceptance of these Terms of Use, and your termination request shall be considered void. You may request permanent deletion of your account by separately contacting VERTICAL’s support team.

Our rights to end the contract: EIGHT may terminate these Terms of Use, your Account and your access to the Service (or, at EIGHT’s sole option, applicable portions of the Service) at any time and for any reason. EIGHT may, at its option and in its sole discretion, precede any such termination by issuing you a warning or other notice, such as upon your violation of these Terms of Use. However, you acknowledge that EIGHT is not required to provide you with any such notice or warning prior to any such termination under this Section.

Deactivation or termination of your Account: if your Account has been inactive for one year or more, EIGHT may deactivate or terminate your Account at its sole discretion. You further agree that on such deactivation or termination of your Account, EIGHT may delete Your Content and information, and will not be returning Your Content to you in any way. EIGHT will not be responsible for any damages or consequences incurred by you in connection with Your Content or information that is deleted. It is solely your responsibility to save any of your Content. EIGHT considers several factors to understand whether you are still accessing your Account. These factors include your last access date.

Breach of Terms’ consequences: In addition, EIGHT may notify authorities or take any actions it deems appropriate (including without limitation suspending your Account and your access to the Service), without notice to you if Eight suspects or determines that you may have (i) failed to comply with any provision of these Terms of Use or any policies or rules established by EIGHT; or (ii) engaged in actions relating to or in the course of using the Service that may be illegal or cause liability, harm, embarrassment, harassment, abuse or disruption for you, EIGHT, any third parties or the Service itself.

Consequences of termination: You may, as the result of termination, lose your Account and all information and data associated therewith, including without limitation your usernames, avatars, in-application characters and achievements, Virtual Currency and Virtual Goods, as applicable.

Upon termination of your Account under these Terms of Use, whether initiated by you or by EIGHT for any reason, you acknowledge and agree that you shall not be entitled to any refund, reimbursement, or compensation of any kind. EIGHT shall bear no liability to you or any third party in this regard.

If your Account is terminated by EIGHT, you shall not be permitted to access or participate in the Service, or any other service offered by EIGHT, without EIGHT’s express prior written approval. To seek such approval, you may submit a formal request via the contact form available at https://watchvertical.co/. However, EIGHT reserves the absolute right to deny such requests at its sole discretion.

Furthermore, you shall not facilitate or permit any individual whose Account has been terminated by EIGHT to access or use your Account. Any such unauthorized access or use shall constitute a violation of these Terms and may result in further action by EIGHT, including but not limited to permanent suspension or legal recourse.

 

M. Disputes With Others:

You are solely responsible for your interaction with other users of the Service and other parties that you come in contact with through the Service. EIGHT hereby disclaims any and all liability to you or any third party relating to your use of the Service.

You will cooperate fully with EIGHT to investigate any suspected unlawful, fraudulent or improper activity, including, without limitation, granting EIGHT access to any password-protected portions of your Account. EIGHT reserves the right, but has no obligation, to monitor and manage disputes between you and other users of the Service.

 

N. Disclaimers of Warranties:

You expressly acknowledge and agree that your use of the Service/Services is at your sole risk. The Service/Services is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise.

To the maximum extent permitted by applicable law, EIGHT and its associated entities hereby disclaim all warranties, including but not limited to:

 

  • Any implied warranties of non-infringement, title, merchantability, or fitness for a particular purpose.

  • Any warranty that the Service, Service Materials, or any user-generated content will be uninterrupted, timely, secure, or error-free.

  • Any warranty that the results obtained from the use of the Service or any Service Materials will be accurate, complete, or reliable.

 

Without limiting the generality of the foregoing, EIGHT does not warrant that:

 

  1. The Service will meet your specific requirements or expectations.

  2. The Service will be uninterrupted, timely, secure, or free from errors, defects, viruses, or harmful components.

  3. The results obtained from the Service will be accurate, reliable, or free of mistakes, misstatements, or misrepresentations.

 

O. LIMITATION OF LIABILITY:

To the fullest extent permitted by applicable law, EIGHT, its parent company, affiliates, subsidiaries, officers, directors, employees, agents, suppliers, and licensors (collectively, the “EIGHT Parties”) shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of revenue, profits, business opportunities, goodwill, or data arising from or related to the use of the Service. EIGHT shall not be responsible for any reliance on or inability to use the Service, including but not limited to technical failures, maintenance-related disruptions, or force majeure events. This limitation applies regardless of the legal theory under which liability is asserted, including contract, tort, negligence, strict liability, or any other legal or equitable theory, even if EIGHT has been advised of the possibility of such damages.

EIGHT further disclaims any liability arising from cyber-attacks, unauthorized access, or malicious third-party actions that result in data loss, corruption, or privacy breaches. Additionally, EIGHT is not responsible for user-generated content, offensive material, or misconduct by other users on the platform. The Service may contain third-party links, advertisements, or external services, and EIGHT does not guarantee their availability, accuracy, reliability, or legality. Users expressly waive any claims against EIGHT for damages resulting from interactions with third-party services, reliance on external content, or unauthorized access to personal information beyond EIGHT’s reasonable control. In no event shall EIGHT’s total liability exceed the amount paid by the user in the last three (3) months prior to the claim or INR 5,000 (whichever is lower).

 

P. Links to External Locations and Third-Party Websites:

The Service may contain links to third-party websites or resources. You acknowledge and agree that Eight is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by EIGHT of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. EIGHT may remove any links at any time for any reason or for no reason.

 

Q. Indemnification:

You will be responsible for and agree to indemnify, defend and hold the EIGHT Parties harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and court costs) made by a third party due to or arising from (i) information in your Account and any information you (or anyone accessing the Service using your password) submit, post or transmit through the Service, (ii) your (or anyone accessing the Service using your password) use of the Service, (iii) your (or anyone accessing the Service using your password) violation of these Terms of Use or any applicable Additional Terms of Use or Third Party Agreements, and (iv) your (or anyone accessing the Service using your password) violation of any rights of any other person or entity.

 

R. Which laws apply to this contract and where you may bring legal proceedings:

These Terms of Use and any dispute, claim, or controversy arising out of or in connection with the Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

In the event of any dispute or litigation arising from these Terms of Use, the parties agree that the courts of Bengaluru, Karnataka, India shall have exclusive jurisdiction. The parties expressly waive any other jurisdiction or venue to which they may be entitled, except as otherwise required under applicable law.

You acknowledge that the rights granted and obligations undertaken by EIGHT under these Terms of Use are of a unique and irreplaceable nature, the loss of which would result in irreparable harm for which monetary damages alone would be inadequate. Therefore, in the event of any actual or threatened breach of these Terms, EIGHT shall be entitled to seek injunctive relief, specific performance, or any other equitable remedies (without the requirement to post any bond or security) in addition to other legal remedies available under Indian law.

You expressly waive any right to seek injunctive or equitable relief in relation to the use of the Service, except where explicitly provided by law.

Any claim arising under these Terms of Use must be brought within 6 MONTHS from the date the cause of action arises. Claims brought after this period will be time-barred unless a longer period is mandatorily prescribed by applicable Indian law.

For users residing outside India, you agree that Indian law and the courts of Bengaluru, Karnataka shall have exclusive jurisdiction.

 

S. Other important terms:

Internet and data charges: You agree to be responsible for obtaining and maintaining all telephone, computer hardware mobile devices, and other equipment needed for access to and use of the Service, and all charges related thereto.

Service access out of INDIA: EIGHT operates and controls the Service from its offices in India and makes no representation that the Service is appropriate or available for use in jurisdictions outside India. The information, features, and materials provided through the Service are not intended for distribution, access, or use in any jurisdiction where such actions would be contrary to local laws or regulations or subject EIGHT to any registration, licensing, taxation, or other legal requirements. If you choose to access or use the Service from a location outside India, you do so at your own risk and shall be solely responsible for compliance with any applicable local laws. EIGHT shall not be liable for any legal consequences, liabilities, or penalties arising from such access or use in violation of local laws. If you are uncertain about the legality of using the Service in your jurisdiction, you should seek independent legal advice before proceeding.

 

No relationship: You agree that no joint venture, partnership, employment, or agency relationship exists between you and EIGHT as a result of these Terms of Use or your use of the Service.

 

These Terms are the entire agreement between us: These Terms of Use constitute the entire agreement between you and EIGHT with respect to your use of the Service and any other subject matter hereof and cannot be changed or modified by you except as expressly posted on the Site or the mobile application by EIGHT.

Even if we delay in enforcing this contract, we can still enforce it later: The failure of EIGHT to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision, and no waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

Severability: If a court finds part of this contract illegal, the rest will continue in force: If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use shall remain in full force and effect. Neither the course of conduct between the parties nor trade practice will act to modify these Terms of Use.

 

EIGHT is not liable for damages resulting from cyber-attacks or data breaches beyond its reasonable control.

 

And a few more terms: The section headings used herein are for convenience only and shall not be given any legal importance. Upon EIGHT’s request, you will furnish EIGHT with any documentation, substantiation or releases necessary to verify your compliance with these Terms of Use. You agree that these Terms of Use will not be construed against EIGHT by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use. A person who is not a party to this agreement shall have no right to enforce any of its terms.

 

W. These sections will still be applicable after the termination of our contract:

You agree that the following sections of these Terms of Use will survive any termination of these Terms of Use, your Account or the Service.

 

Contact Us:

For all correspondence, please contact us through vertical.tv@eight.network

 

Acceptable Use Policy

PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING OUR SERVICE

 

Prohibited Uses

You may use our Service only for lawful purposes. You agree not to use the Service to transmit, make available or otherwise promote or support:

 

  • any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;

  • any spyware, passive collection mechanism or any other code or material that acts as a passive or active information collection or transmission mechanism;

  • cheats, hacks, cracks, malicious programs, viruses or any other computer code, files or programs that have the effect of or are intended to modify, impair, disrupt, destroy, interfere with or limit the functionality of the Service or any portion thereof, take control of any computer software, hardware or telecommunications equipment or interrupt any user’s uninterrupted use and enjoyment of the Service; or

  • unreleased Service content, areas that have been unlocked by hacking into data files, or data not available through normal operation or game play on any portion of the Service.

 

You further agree not to:

 

  • interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;

  • interfere with, disrupt or circumvent any security feature of the Service or any feature that restricts or enforces limitations on use of or access to the Service;

  • use the Service to intentionally or unintentionally violate any applicable local, state, national or international law;

  • use the Service to harm minors in any way;

  • use the Service to reveal any personal information about another individual, including any information that may be used to track, contact or impersonate that individual or misrepresent your identity;

  • defraud or mislead Eight or other users or otherwise engage in any suspicious activity;

  • use the Service to engage in any commercial activity, including without limitation any attempt to raise money for any party or any purpose or advertise, promote or attempt to trade or sell a website, pyramid scheme, multi-tiered marketing scheme, web links to other sites or any other product or service of any kind;

  • impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity or give the impression that any of Your Content emanates from Eights if that is not the case;

  • create any Account by automated means or false pretenses, create more than one Account per Device, or use any other user’s Account for any purpose, including to circumvent a suspension or ban;

  • cheat or use, develop or distribute automation software programs (“bots”), “macro” software programs or other “cheat utility” software programs or applications which are designed to modify the Eight experience to the detriment of fair play; or

  • sell or transfer the Service (or any portion thereof), your Account or access to your Account in exchange for legal tender or other actual currency, or for other goods, services or items of monetary value.

 

You also agree not to access the Service:

 

  • by any means other than through the interface that is provided by Eight for use in accessing the Service;

  • through any automated means (including the use of any script, web crawler, robot, spider, or scraper); or

  • By forging or manipulating identifiers in order to disguise the origin of any access to the Service. Recognizing the global nature of the Internet, you agree to comply with all local laws and regulations regarding online conduct, digital transactions, and the transmission of data. You further agree to adhere to all applicable laws of India, including but not limited to the Information Technology Act, 2000, and any other relevant laws, rules, and regulations governing data protection, cybersecurity, and the transmission of technical data across borders. If you access the Service from outside India, you must also ensure compliance with the laws of your jurisdiction and will be solely responsible for any legal consequences arising from such access.

 

Interactive Services

We may provide interactive functionality on our Service, including without limitation:

 

  • In App contribution and messaging

  • Chat rooms

  • Comments/Message Boards

  • Online Forums

 

Communication Consent 

By using our Service, you consent to receive communications from us electronically, including but not limited to email, SMS, push notifications, or other methods of contact you have provided. These communications may include account verification, transactional messages, service updates, promotional messages, and other information related to your use of the Service. If you wish to opt out of promotional communications, you may do so by selecting the “unsubscribe” option provided in emails or adjusting your notification settings within the app. However, we may still send you critical transactional messages related to your account and Service usage.

 

Technical Failures 

We strive to provide a seamless and uninterrupted experience; however, we do not guarantee that the Service will be free from errors, interruptions, or delays caused by technical failures, maintenance, or external factors beyond our control. You acknowledge that access to the Service may be disrupted due to network issues, hardware or software malfunctions, server failures, cyber-attacks, or other unforeseen circumstances.

EIGHT is not liable for any direct or indirect losses, including data loss, arising due to technical failures. If you experience issues, you may contact customer support at stream@eight.network, and we will make reasonable efforts to restore access.

 

CONTENT RATING AND MATURITY CLASSIFICATION

EIGHT via its service “VERTICAL” provides a diverse range of content, including user-generated and licensed material, which is categorized based on themes, language, and subject matter to ensure appropriate viewing experiences. All content is classified into three categories: U (Universal) – suitable for all age groups, U/A 13+ – appropriate for users aged 13 and above with mild language or themes that may require parental discretion, and A (Adult) – restricted to users aged 18 and above due to strong language, violence, or explicit themes. EIGHT reserves the right to review, reclassify, or restrict content if it is misclassified or deemed inappropriate for the assigned rating.

While EIGHT takes reasonable measures to categorize content accurately, user discretion is advised, as certain material may reflect personal opinions, creative expressions, or cultural differences. Users acknowledge that EIGHT is not liable for exposure to content they find offensive or inappropriate within their selected access level.

 

Retention of Records and User Data 

EIGHT reserves the right to retain user account information, registration data, and certain records as required by applicable laws and regulatory guidelines. User data, including activity logs and account details, may be retained for a minimum period of 180 days from:

 

  • The date of account deactivation, whether voluntary or involuntary.

  • The date of a legal or regulatory request requiring data preservation.

  • Any ongoing investigations, disputes, or litigation requiring data retention.

 

Upon expiration of the retention period, EIGHT may delete or anonymize such data unless required for compliance, dispute resolution, or law enforcement purposes. Users may request account deletion; however, some data may be retained per legal obligations.

 

ENTIRE AGREEMENT

Other than as stated in this section or as explicitly agreed upon in writing between you and the Company, these Terms constitute all the terms and conditions agreed upon between you and the Company and supersede any prior agreements in relation to the subject matter of these Terms, whether written or oral. As noted above, other terms and conditions governing access of the Service are incorporated herein by reference, including the following terms and conditions: Terms and Conditions; Privacy Policy. By agreeing to any of the Policy, you will be agreeing to all the Policies on the Web Portal or the App.

 

The Terms and Conditions are subject to periodic updates, and users will be notified of any significant changes. Continued use of app or website or any other portal constitutes acceptance of this Policy and any amendments made to it.